Please request a Return Authorization before sending anything back to us. We are always happy to help! The item "Quadra-Fire Baffle for 41I Wood Inserts 2 Piece (SRV7045-160)" is in sale since Thursday, October 13, 2016. This item is in the category "Home & Garden\Home Improvement\Heating, Cooling & Air\Fireplaces & Stoves\Replacement Parts". The seller is "clearviewhome" and is located in Oswego, New York.This item can be shipped to United States, Canada, United Kingdom, Denmark, Romania, Slovakia, Bulgaria, Czech republic, Finland, Hungary, Latvia, Lithuania, Malta, Estonia, Australia, Greece, Portugal, Cyprus, Slovenia, Japan, China, Sweden, South Korea, Indonesia, Taiwan, South africa, Thailand, Belgium, France, Hong Kong, Ireland, Netherlands, Poland, Spain, Italy, Germany, Austria, Bahamas, Israel, Mexico, New Zealand, Philippines, Singapore, Switzerland, Norway, Saudi arabia, Ukraine, United arab emirates, Qatar, Kuwait, Bahrain, Croatia, Malaysia, Brazil, Chile, Colombia, Costa rica, Dominican republic, Panama, Trinidad and tobago, Guatemala, El salvador, Honduras, Jamaica, Uruguay, Viet nam, Bolivia, Ecuador, Iceland, Jordan, Sri lanka, Peru, Russian federation.